Apology Letter

                                                                                           30-Sep-2012

From,

Tarunjijo Corp.,

Street no 141, Rajaji Street,

Coimbatore-04

To,

Mr. Santosh Aggarwal

PSG Hostel, Room no H-420, Peelamedu

Combatore-04

Dear Santosh,

                                Please accept our sincere apologies for the inconvenience you might have experienced in respect to badly damaged computer. At TarunJijo Corp., we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet our expectations.

                                Upon thorough review of the situation, we narrowed the cause to recent internal system updates, key staff changes. As a testament to strive for perfection, we have taken steps to ensure that this will never happen again. With the creation of companywide training sessions, creating an internal auditing system, installing new back-up systems , our process will be stronger than ever and will help eliminate the problem you experienced. Because of this serious oversight, we are going to replace your faulty computer by a new one with an additional 6 months worth of free service.

                                We deeply value your relationship with TarunJijo Corp., and are committed to providing you with the highest level of service simply because our customer deserves the very best. If you have any further question or comments regarding this matter, please feel free to discuss it with us at www.tarunjijocorp.com.

Yours in service

Tarun Kumar Jha

Project Manager –HR

Phone no: 909-495-0210

Tarun.jha@tarunjijocorp.com