Damaged Consignment

                                                                                                            Coimbatore

                                                                                                            30^th Sep 2012

XYZ ltd.

Coimbatore

To

    Mr. Suraj,

    43, East Street,

    Peelamedu,

    Coimbatore-04

We would like to apologise for the inconvenience that you faced. We have gone through your complain and found that the product which you took had a minor circuit problem and we are happy to inform that the problem is rectified now.

We are known for our employee retention and would like to replace your product with a new one added with we are giving you a free 12 month warranty period.

I do assure that this will never happen again. If you have any further queries regarding this product feel free to contact us at phone number 9097893456 or email us at www.jijoxyz.com.

Yours sincerely,

Jijo Wilson

Customer relation Officer

XYZ ltd.

Coimbatore-14