Future of Fun City Mall

Fun city mall which is situated in the heart of Coimbatore has pros as well as cones. According to the youngster it’s a nice place to hang out with their friends and according to the old people they feel it’s a waste of their time because the arrangement is not proper. For example, if you want to buy a trouser and a shirt you will have to walk a lot.

While strolling through the mall we found out that youngsters were having nice time with their friends. According to them weekend should be special and because of Fun city mall’s existence, now their weekend are indeed special. Ladies where happy as they don’t have to go to different shop as they can purchase almost everything from the mall and from the perspective of Male they don’t have to visit one shop after another. A youngster said that finally MacDonald came to Coimbatore, earlier to have MacDonald’s “Chicken Maharaja Mac” you have to travel either to Bangalore or to Chennai which was literally not possible. But, after Fun has open they can enjoy their Maharaja Mac right here in Coimbatore.

According to the customers they felt that there is no facility to drink water and the shops where we will get food is quite costly and the taste is not good. They commented that the burger which “Mac’D” serves was cold and the queue were very long. According to a lady there is no specific place where children can play. She told us that in all the other malls including “Brookefields” has a specific zone where small children can play video games. The products which we get in Reliance Trend are not fresh enough. They also pointed out that in some places like “Heritage” and “Jashn” doesn’t accept any card and the main problem arises because there is no ATM centre available in the mall. Customer also felt a bit disappointed because the entire mall is not open. There are shops like “Shoppers Stop”, “KFC” and “Fun theatre” which are yet to open and as the per the sources it will take another one month to open. Most of the escalator was working but there is no ramp facility available. Hence, if any physically challenge person wish to see the mall will fail to do so.

Some suggestion from our side to improve the facility of Mall will be:-

·         Appoint more security guard for the safety of customer, as mall will be in the preference of pick pocketers.

·         Appoint more guards in the Parking lot area.

·         Fastfood giant like Mac’D, KFC and Marrybrown should serve the food faster and the food should be served warm.

·         Proper queue facilities for the customer while ordering their food.

·         Authority should open a Video game parlour where kids can play and can spend their time.

·         All the shop should accept credit card as most of the customer like to transact through credit cards.

·         Open the Fun Theatre as soon as possible.

As the response of the customer is a mixed one, we can infer that if the mall is properly maintained and if the shops keep updating their product it will yield them a high profit.